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in reply to: Lesson 2 ‘What are professional Ethics?’ Video #13144
Hi Richardt,
Thanks for letting us know. We looked into this and everything appears to be working normally. The ‘mark complete’ option automatically becomes enabled once a video has been watched to the end.
Please let us know if you are experiencing problems with videos in other lessons. Many thanks!in reply to: Lesson 4 – Ostrich effect #13068Hi Richardt,
We checked into this and everything should now be working smoothly.
Please let us know if anything else comes up.in reply to: Mistake in Lesson 2 text #13062That is well spotted, Richardt. It’s all fixed now. Thanks for letting us know!
in reply to: Business norms #12919That’s a great question. Annie. We could understand business norms as a type of social norm if we define “social norm” in the sense of shared expectations about behavior within a group (e.g., “this is how deals are negotiated,” “this is how invoices are paid”).
But in behavioral economics (and in this course) we often distinguish between “social norms” and “business norms” for clarity:
Social norms usually refer to informal expectations in non-market settings, like reciprocity among friends, family obligations, or politeness rules. They are not explicitly transactional.
Business norms are the codified or semi-codified expectations in market or organizational contexts, often backed up by contracts, pricing, and regulations, even if they also rely on trust and reputation.
I hope this helps.
in reply to: Trouble viewing the video #12782Hi Atem, sorry to hear you’re having trouble with the video. We checked into this and the video appears to be working fine on our end. Please try again and let us know if the problem persists. You may also want to try a different browser. Many thanks!
in reply to: Lesson 2: The Relativity of Choice #12392Hi Strattyn, I’m not sure if this answers the first part of your comment, but the course forum is located in Lesson 1 only, but contains each lesson as a separate topic.
In terms of marking a topic as complete, please make sure you click on the green Mark Complete button at the bottom of the page, which will automatically forward you to the next topic.
Please let us know if any other questions come up.in reply to: Lesson 1: Introduction #12255Great point! BE and consumer psychology shows that, for high-stakes purchases, we tend to be more deliberate, but for routine spending, habits, heuristics, and emotions often take over.
in reply to: Lesson 1: Introduction #11964That’s a great way to capture the assumption in one sentence, especially the “until proven otherwise” part at the end. We appreciate the feedback!
Indeed. This may be worth expanding in this lesson. It’s also an important point of intersection with the role of attention and the ‘attention economy’ in Lesson 4: too much information and too many stimuli means that we have to be selective about the information we pay attention to etc.
Agreed! A shift in focus on attention is one of the more interesting developments in BE in recent years. It also helps efforts to find a unifying theory for many of the biases that have been identified.
Thanks for the recommendation. Agreed, the updated version is definitely worth a read.
Indeed, that’s a good point. There are quite a few theories from social psychology that would speak to that as well, including theories about (internalized) social norms, deindividuation, as well as Erving Goffman’s dramaturgical approach. And then there’s also criminology, of course, which has theories that explain the behavioral effect of not being observed, while the internet has been a real-life testbed of what happens when there is anonymity.
Fantastic, glad to hear that you’re already teaching/using these approaches.
in reply to: General Discussion #11957That’s great to hear, thank you.
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