Experientia is an international, independent, award-winning UX research and service design agency with offices in Switzerland, Italy and Singapore.
We design cutting-edge solutions that align products and services with people’s behaviors, actions and aspirations, making them work better for those who use them.
Experientia uses qualitative research to develop an in-depth understanding of people’s behaviors, actions, pain points and aspirations in a given context to identify key decision-making moments, and then uses these insights to design solutions that improve the way people engage with products and services, increase their sense of competence, improve collaboration and positively impact their decisions and behaviors.
Our multilingual, multidisciplinary team has combined expertise in business strategy, behavioral design and behavioral modeling, cognitive and social psychology, ethnography and behavioral economics, information architecture, prototyping, and usability assessment.
Our experience and domain expertise cover a wide range of industries including pharma & healthcare, finance & insurance, public sector & social innovation, urban development & architecture, transport, energy, FMCG, food, fashion, and technology.
For more information, please visit www.experientia.com.